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Our Staff

Nancy Aziz, RN

OR Director

Nancy joined the Inspire team as a surgical nurse in January 2015. She has been a Registered Nurse for 12 years. She has a background working in ICU and Outpatient Surgery and has always had an interest in Plastic Surgery. Nancy became the Director of Inspire Surgery Centre in the summer of 2017. Since taking over she has cultivated a team of caring professionals that focus on maintaining the highest safety standards while also focusing on providing the best patient experience possible. She works closely with all the surgeons and their offices to make sure all the patient’s needs are met and that their expectations are exceeded. She comes to Austin by way of Arkansas where she lived until obtaining her nursing degree and shortly thereafter moved to Austin, the city she now calls home. She lives in South Austin with her husband, Jake, and their son, Owen. In her spare time, she enjoys spending time with her family and friends, drinking wine, traveling, and trying new foods and restaurants.

Angela Pruett, RN

Perioperative Nurse

Angela is a peri-operative nurse at Inspire Surgery Centre. She joined our team in 2017 after moving back to Austin from the Midland/Odessa area. She brings 17 years of nursing experience from several specialties including: pediatric oncology, interventional radiology, and outpatient surgery. Angela routinely receives praise from the patients at Inspire. This is from a recent patient at Inspire: “Thanks to my nurse Angela for providing such great bedside manners and for taking additional time to provide care for me”. Inspire is thankful to have found such a well-rounded nurse and we can always count on Angela to provide our patients with safe and exceptional care throughout their surgical experience. Angela is originally from the Texas Panhandle (Amarillo) but is happy to call Central Texas home. She lives in Pflugerville with her family and spends most of her free time driving her children from one sporting event to the next!

Heather Hynes, RN, MBA

Perioperative RN

Heather is a true Austinite and has worked in the Healthcare industry for over 10 years.  She completed her MBA-Healthcare Management at the University of Texas at Tyler and worked in healthcare administration for a few years, but always felt like something was missing.  She returned to school in 2017 to fulfill her true calling as a nurse.  She comes from a long line of nurses and she entered this field to take care of people in their most vulnerable moments and to help them feel their best. Her nursing background includes Pediatric CV-ICU, ER, and Med/Surg but she has always had a fascination with Plastic Surgery. She came to Inspire in the summer of 2020 and feels like she has finally found her place in the nursing profession.  Heather lives in South Austin with her husband Josh and their three daughters, Megan, Madelyn, and Maryn.  In her spare time, she enjoys traveling, drinking Mexican martinis, and spending time with friends and family.

Tessa Raphalian, RN, BSN

Perioperative RN

Tessa began working at Inspire in the summer of 2020.  She is a registered nurse with a Bachelor of Science degree from San Diego State University.  She started her career as an ER nurse but soon switched over to Plastic Surgery.  She loves working in the OR because of its high energy and the level of camaraderie amongst the surgeons and staff.  She feels rewarded to see her patients leave the surgery center feeling excited and confident.  Tessa was born and raised in Southern California but has called Austin home for the last 4 years.  Tessa recently went on her first backpacking trip for 4 days outside of Aspen, CO!  In her spare time, you can catch Tessa planning her next adventure, catching some Texas sun outdoors, or doing yoga. 

Amy Childress, RN, BSN

Perioperative RN

Amy graduated with her BSN from the University of Texas Health Science Center – Houston in 2002.  She spent her first years as a nurse caring for the tiniest of babies in the NICU at various hospitals in Texas and around the US.  Amy has two boys of her own, Charlie and Ford, and prior to coming to work at Inspire, she spent 5 years as a stay at home mom. While she enjoyed her time at home with her family, she is excited to be back at the bedside as a nurse again.  Nursing is a true passion and Amy takes pride in helping her patients and their families feel comfortable, safe, and well taken care of. She is especially grateful to work at Inspire where the surgeons and staff strive to make it a warm and relaxing environment for all their patients.  Amy is currently pursuing her degree as a Family Nurse Practitioner at University of Texas – Arlington.  When she gets time to herself, she enjoys working out, hiking, spending time outdoors, and playing fantasy football.  She has dreams of one day owning a holistic wellness center and being on American Ninja Warrior!

Bobbie Potts, CST

Certified Surgical Technologist

Bobbie is one of our Surgical Techs that also functions in the role of First Assist when needed. She has been a surgical tech since 1996. She began her career, after obtaining her degree from ACC, as a private scrub in Cardiovascular/Thoracic surgery and did that for many years. She has a special connection to Dr. Reid as she assisted on the very first surgery he performed in Austin! Not long after, she became Dr. Reid and Dr. Gordon’s private scrub/First assist and was their right-hand woman for all the surgeries they performed in and around Austin. Of course, she stayed on once they opened Inspire at the end of 2014. Bobbie really enjoys assisting all our surgeons and strives to help them reach the patient’s desired outcome. Bobbie says, “it’s an honor to work for two outstanding surgeons who truly care about their patients and are always striving to be the best in their field”. Bobbie is originally from Liberty Hill but now lives in Austin with her poodle Toby. She has two grown daughters, Brooke and Bailey, that also live in the Austin area. If you’re a patient of Dr. Reid or Gordon, you may have met Brooke in their office where she works as a patient coordinator.

Michele Haddock, CST

Certified Surgical Technologist

Michele is a Surgical Technologist with Inspire Surgery Centre. She was born and raised in Austin and obtained her degree from Austin Community College. She has 20 years of Operating Room experience alongside many surgeons in many different specialties. She works part-time for one of the major hospitals in Austin where she routinely scrubs in on complex cardiovascular surgeries. She is also specialized in robotic surgery and Plastic surgery – including difficult breast reconstructions. She brings her years of knowledge and experience to Inspire every Monday and Tuesday. Michele uses her knowledge base to thoughtfully assist all our surgeons throughout all aspects of the surgery which helps provide our patients with the safest and best experience possible. Michele has two grown children, Gabe and Savannah, and lives in Kyle with her wife, Kristy. In her free time, she enjoys crafting and spoiling her grandbaby, Natalia.

Adrienne Hall, CST

Certified Surgical Technologist

Adrienne comes to Inspire via McKinney Texas. After a brief stop at the University of Oklahoma (Boomer Sooner!), she decided to pursue a career as a surgical technologist. After graduating, she worked in labor and delivery for several years. Upon moving to Austin, she decided to try a new specialty. Within a couple of weeks of working at Inspire Surgery she knew she had found her new passion and work family. She enjoys working with all the Inspire surgeons and feels that they not only challenge her in the OR but inspire her to be the best version of herself. Adrienne says, “At Inspire, everyone truly enjoys working together and I believe that makes the patient experience even better and I’m honored to play a part in making our patient’s dreams come true.” Outside of the Operating Room, Adrienne spends her time with her husband Beau and her three amazing kids, Reece, Jett, and Sloane. They enjoy traveling, eating too much Tex Mex, and sharing a slight obsession with all things Harry Potter.

Jacklyn Longoria, CST

Certified Surgical Technologist

Jacklyn, or Jackee, is one of Inspire Surgery Center’s part-time surgical technologist.  She began working at Inspire in April of 2018.  Jackee has been a CST for many years and on the days she is not working at Inspire, she works in the OR at St. David’s South Austin Hospital.  She really enjoys being able to work in two totally different settings and has learned so much by working alongside the surgeons at Inspire.  Although most patients will never meet their surgical tech, Jackee aims to provide each patient with a safe and pleasant experience in the Operating Room.  Jackee has a son in high school and just had her second baby boy in the summer of 2020!  She is currently planning her upcoming nuptials to her fiancé, Tommy. In her free time, she enjoys spending time with her family and friends and finding a pool and a cold beverage to help cool down from the Texas heat!

Kimberly Harlow, CST

Certified Surgical Technologist

Kimberly joined the Inspire team in March of 2020.  She graduated from ACC in 2006 with a degree in Surgical Technology.  She has spent the last 14 years working in various specialties and brings a wealth of knowledge to Inspire.  She is currently attending Meridian Institute of Surgical Assisting to obtain her degree as a Surgical First Assist. She enjoys volunteering with Austin Smiles Plastic Surgery Foundation and has been on multiple missions to Mexico, El Salvador, and Guatemala. Kimberly is married with 2 children, Autumn and Ty.  Autumn was a micro-preemie born at 24 weeks!  In her free time, Kim enjoys crafting and spending time with her family.

Mary Kroger

Surgical Scheduling Coordinator

Mary coordinates the surgery schedule at Inspire. She is an essential member of the Inspire team and makes sure all our patients are not only scheduled for their surgery correctly but that they have the necessary information prior to their surgery at Inspire. She also coordinates all scheduling aspects with each surgeon’s office that utilizes Inspire. Mary is a midwestern gal, hailing from the great state of Ohio. She graduated with a BA in history from Ohio State University. She has worked in the plastic surgery field since 2005 and spent time working for esteemed surgeons in Long Beach, CA and Chicago, IL before making her way to Austin. Mary is friendly, knowledgeable, and helpful and keeps the staff laughing whenever she is here. She works part-time for Inspire, so she has more time to spend with her family. She lives in North Austin with her husband and her two sweet kids. She was a makeup artist before kids and loves all things beauty. She may have passed on that love to her 2-year-old daughter, who Mary often finds trying her own hand at makeup.